Our Business Centre of the Month award takes us to Manchester this month.
Huge congratulations to Serviced Office Company at Imperial Court!
Serviced Office Company pride themselves on providing exceptional customer service in a relaxed and friendly environment. Tenants are always well looked after and the business centre provides the perfect mix between relaxed and professional.
The business centre is ideally situated, only 5 minutes from media city with onsite parking available. For those on foot, a metrolink stop right outside the front door takes you to central Manchester in less than ten minutes. The spot also sports amazing views of Old Trafford football ground, BBC, ITV and the famous Manchester slip canal.
Tenants at the centre already encompass a wide range of industries. Businesses from the recruitment sector, PR, IT, technology and software developers occupy space as well as ride sharing giants UBER and even an Actors Agency.
‘We offer them everything they require from professionalism as soon as they walk in the front door, private and executive meeting rooms, break out areas on each floor and finally friendly, helpful customer service.’
A fresh upgrade to 100mb broadband has spurred confidence from clients in the IT sector as well as a collection of top of the line coffee machines in communal kitchens. The coffee machines incorporate an APP that allows clients to pre-order their drinks from their desks. No more waiting for the kettle!
All staff have worked at the centre for five years since its opening, and so have developed professional and friendly relationships with clients. This enables staff to meet clients’ needs wherever possible and even helps them to pre-empt client specific requirements.
Combined with flexibility to expand and a wide range of suite sizes on offer Serviced Office Company has managed to achieve a high retention rate while expanding their property to include all 6 levels of the building.
Finally, a conference centre on the first floor of the building includes a business lounge which clients love to use to meet clients in a professional environment.
Serviced Office Company are currently working on opening another business centre in the Manchester area so keep a look out!
We spoke to Tracy Vickers at the centre to find out what makes the job at Imperial Court so special for her.
‘I have been doing this work for over 15 years and it never gets old, I love the fact that every day is different, interacting with clients and also over the years meeting and making friends with so many different people.
But the best bit of all, is feeling the pride when a new client moves in or a current client expands, as this is proof that we are still doing our jobs well.’